ICBC's Year in Review

We’re committed to keeping British Columbians informed about our work and the improvements we're making.

Over the past year, we’ve expanded on existing commitments and introduced new and more convenient ways for customers to access ICBC services. Our interactive summary outlines: 

• Customer improvements, including more affordable Basic insurance rates, increased driver licensing services and new discounts for customers who drive less

• Our ongoing journey to reconciliation

• Our efforts to improve diversity, equity and inclusion

• How we’ve committed to making roads and communities safer

• Our 2022/23 financial performance and a breakdown of how premium dollars are spent

• And other topics!

Want a more in-depth look at our work this year? Read our 2022/23 Annual Service Plan Report​.