About ICBC
Holiday hours 2024
We wish you a safe and happy 2024. Please see our holiday hours for this year below.
Other driver services
Please contact these locations directly to find out whether they're open:
We wish you a safe and happy 2024. Please see our holiday hours for this year below.
Please contact these locations directly to find out whether they're open:
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
General enquiries
Lower Mainland: 604-661-2800, 9 a.m. - 5 p.m.
Elsewhere in B.C., Canada and the U.S.: 1-800-663-3051, 9 a.m. - 5 p.m.
Claims
You can report a claim by phone or online 24/7.
Driver licensing
All ICBC driver licensing offices are closed, except:
Burnaby — Metrotown: 9:30 a.m. - 6:00 p.m.
Burnaby — 3880 Lougheed Hwy: 8:30 a.m. - 4:30 p.m.
Guildford — 10470 152 Street: 8:30 a.m. - 4:30 p.m.
Kamloops — 937 Concordia Way: 8:30 a.m. - 4:30 p.m.
Kelowna — 1720 Springfield Rd. 8:30 a.m. - 4:30 p.m.
Langley — Willowbrook: 8:30 a.m. - 4:30 p.m.
North Vancouver — 1331 Marine Drive: 8:30 a.m. - 4:30 p.m.
Point Grey — 4126 MacDonald Street: 8:30 a.m. - 4:30 p.m.
Port Coquitlam — 1930 Oxford Connector: 8:30 a.m. - 4:30 p.m.
Richmond — Lansdowne Centre Mall: 8:30 a.m. - 4:30 p.m.
Surrey — 78th Avenue: 8:30 a.m. - 4:30 p.m.
Vancouver — Royal Centre: 8:30 a.m. - 4:30 p.m.
Victoria — 1-1150 McKenzie Ave: 8:30 a.m. - 4:30 p.m.
Find out what you need to know before visiting a driver licensing office.
Driving records
Get a driver's abstract, an insurance and claims history record or NSC abstract online 24/7.
Get your driving records online
Insurance
For most insurance services, please contact your local Autoplan broker.
Vehicle damage and claims history
Get your vehicle claims history report online or by phone at:
Lower Mainland: 604-661-2233
Elsewhere in B.C.: 1-800-464-5050
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
General enquiries
Lower Mainland: 604-661-2800, 9 a.m. - 5 p.m.
Elsewhere in B.C., Canada and the U.S.: 1-800-663-3051, 9 a.m. - 5 p.m.
Claims
You can report a claim by phone or online 24/7.
Driving records
Get a driver's abstract, an insurance and claims history record or National Safety Code (NSC) abstract online 24/7.
Get your driving records online »
Insurance
For most insurance services, please contact your local Autoplan broker.
Vehicle damage and claims history
Get your vehicle claims history report online or by phone at:
Lower Mainland: 604-661-2233
Elsewhere in B.C.: 1-800-464-5050
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
You can report a claim by phone or online 24/7.
All other ICBC locations are closed.
